Training and Assessment Strategy-FNS30415 Certificate III in Mercantile Agents TLI Units of competency CHCCCS019 Recognise

Units of competency CHCCCS019 Recognise and respond to crisis situations CHCCCS028 Provide client-centred support to people in crisis CHCCCS003 Increase the safety of individuals at risk of suicide * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBINS309 Maintain business records BSBOPS404 Implement customer service strategies BSBWHS307 Apply knowledge of WHS laws in the workplace CPPSCM3020 Source and extract information from strata plans CPPSCM4009 Access and interpret legislation in strata community management CPPSCM4034 Implement strata community management agreement CPPSCM4040 Develop and monitor maintenance strategies that contribute to asset life cycle CPPSCM4044 Coordinate repair and maintenance of strata community property and facilities CPPSCM4045 Facilitate strata community meetings CPPSCM4047 Implement procurement processes in strata community management CPPSCM4056 Manage conflicts and disputes in strata community management CPPSCM4084 Administer insurance for strata communities CPPSCM4086 Coordinate preparation of strata community budgets CPPSCM4087 Facilitate operation of strata community committees Electives BSBPEF401 Manage personal health and wellbeing BSBTEC403 Apply digital solutions to work processes BSBCMM411 Make presentations BSBOPS401 Coordinate business resources * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units VU22384 Develop and document a learning plan and portfolio VU22640 Give straightforward oral presentations for study purposes VU22641 Participate in a range of straightforward interactions for study purposes VU22642 Read and write straightforward texts for study purposes VU22643 Listen and take notes for study purposes VU22644 Use language analysis strategies and study skills Electives BSBITU302 Create electronic presentations BSBITU303 Design and produce text documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

panelling and moulding CPCCCA3025 Read and interpret plans

Training and Assessment Strategy-FNS30415 Certificate III in Mercantile Agents TLI Units of competency CHCCCS019 RecogniseYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.